24/7 Self-Service Trailer Rental at Hastadklev

About Hastadklev

Hastadklev AS operates the online store Hastadklev.no, specializing in trailers and trailer parts. In addition to sales and workshop services, the company offers self-service trailer rental at two locations.

Trailer rental has long been an important complement to the company’s core business. It strengthens customer service while creating natural synergies with both the retail and workshop operations.

However, as demand grew, it became clear that the rental service required a more efficient and scalable operating model.

The Challenge

Before digitalization, trailer rentals were handled manually. Bookings, payments, availability checks, and handovers required significant administrative work from store staff.

The rental service was highly dependent on opening hours and on-site personnel, limiting flexibility for customers and restricting the company’s ability to scale further.

Hastadklev needed a solution that would:

• Reduce manual administration

• Free up internal capacity

• Enable trailer rental 24/7

• Create a more predictable and scalable business model

The Solution: Fully Digital and Self-Service Rental

To reduce manual work and modernize the customer journey, Hastadklev implemented a fully digital self-service solution powered by Sharefox.

With the new setup, customers can:

• Book trailers online with real-time availability

• Pay in advance

• Verify their identity and accept rental terms digitally

• Manage their booking via “My Page”

• Pick up and return trailers independently

Access is handled via digital padlocks. Once a booking is completed, the customer receives an SMS with a unique access code valid only during the agreed rental period. This ensures secure, time-controlled access without the need for on-site staff.

The solution is delivered in collaboration with Inlet and igloohome, enabling secure and reliable 24/7 trailer rental with minimal follow-up.

Implementation

The system was implemented in close collaboration with the Sharefox onboarding team. The primary focus was to establish a simple and robust customer journey where booking, payment, and access control work seamlessly together.

Following implementation, Hastadklev gained full visibility across rentals, locations, and rental assets within the system. The solution now runs largely autonomously and requires minimal daily administration.

The Results

The digital transformation has delivered clear and measurable benefits.

Key results:

• Significant reduction in manual administrative work

• 24/7 customer access to trailer rental

• More predictable and efficient rental operations

• A stronger foundation for continued growth

What was once resource-intensive to manage has become a streamlined and scalable business area.

Why This Model Works for Trailer Rental

Hastadklev demonstrates how self-service and digital automation can work effectively for trailer rental businesses.

By automating the entire customer journey—from booking to access control—the service can operate efficiently without increased staffing. At the same time, customers benefit from the flexibility of renting trailers in the evenings, on weekends, and whenever they need them.

Want to Offer Self-Service Trailer Rental?

With Sharefox, you get booking, payments, access control, and administration in one integrated system.

Contact us to learn how you can digitalize your trailer rental business.