Customer Story

Opbevaring.nu

Location
Location Denmark
Opbevaring.nu operates a fully digital self storage facility in Denmark, offering online booking, digital contracts, and 24/7 self-service access to storage units.
Checkmark Objective

To launch a fully digital self storage facility that enables customers to book, verify, sign, and access their storage units without manual handling.

Star Result

A 100% automated self storage operation with online rentals, digital contracts, and secure 24/7 access, significantly reducing administrative workload.

Key features used Key features used
  • Online Bookings
  • Online Payments
  • Availability management
  • Customer verification
  • Automated communication flow
  • Customer portal (“My Page”)
  • Smart locks and access control
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Opbevaring.nu - self storage system

 

 

Opbevaring.nu: Launching a Fully Digital Self Storage Facility in Denmark

How do you launch a modern self storage business where customers can rent storage units online, verify their identity, sign contracts, and access their unit without staff involvement?

Opbevaring.nu set out to make renting storage as easy as booking a hotel. Located in Hvalsø on Zealand, Denmark, they launched a fully digital self storage facility built from day one around automation, online booking, and secure access control.

The result is a scalable and efficient storage operation with minimal manual administration.

About Opbevaring.nu

Opbevaring.nu is a modern self storage operator in Denmark focused on digital convenience and operational efficiency. In a competitive storage market, the company positioned itself through strong branding and smart use of technology.

The company is led by Anders Puge Ferm-Knudsen, owner and CEO of Sonnerupgaard Gods. With extensive experience in property management, hospitality, and customer-focused concept development, he built Opbevaring.nu as a fully automated storage business designed for flexibility and self-service.

The Goal: Simple, Secure, and Fully Automated Storage

From the beginning, Opbevaring.nu wanted to offer storage units that are:

• Easy to get started with
• Easy to manage
• Secure for customers
• Efficient to operate

Instead of manual paperwork, physical key handling, and appointment-based access, they wanted a fully automated customer journey from first click to unit access.

To achieve this, they implemented Sharefox’s self storage management software, enabling a complete digital rental flow.

How the Digital Self Storage Model Works

1. Online Booking with Real-Time Availability

Customers can rent storage units online with live availability. The system provides a full overview of unit sizes, pricing, and availability, eliminating the risk of double bookings.

This ensures a smooth customer experience and optimal capacity utilization.

Self storage - online booking

 

Self Storage - Software - Sharefox

 

2. Identity Verification and Digital Contracts

All customers are verified digitally using MitID, Denmark’s national electronic ID system. Rental agreements are signed electronically, and terms are accepted online.

The process is:

• Paperless
• Secure
• Fast
• Fully documented

For the operator, this reduces administrative workload and improves compliance.

Self Storage Software - Opbevaring.nu

3. Automated Access Control

Once payment and identity verification are completed, customers receive immediate access to their storage unit via integrated smart lock systems.

Digital access codes and monitoring provide:

• Controlled access
• Full traceability
• Increased security
• 24/7 availability

Customers do not need to collect physical keys or schedule appointments. Access is fully automated.

4. Automated Customer Communication

Booking confirmations, reminders, and important updates are automatically sent via email and SMS.

This results in:

• Fewer support inquiries
• Predictable communication
• A professional customer experience

5. Customer Portal

Through a secure customer portal, tenants can manage:

• Their storage unit
• Payments and invoices
• Contract details
• Termination requests

Self-service functionality significantly reduces manual administration while giving customers full control over their rental.

The Result: A Fully Digital Storage Operation

Today, Opbevaring.nu operates a fully digital self storage facility with:

• Online booking
• Digital contracts
• Automated recurring payments
• Smart access control
• Self-service customer management

The operational model enables:

• New rentals without manual handling
• No physical key management
• Reduced contract and viewing inquiries
• Scalable growth without proportional staffing increases

The company now serves customers across a wide region in Denmark including Hvalsø, Tølløse, Lejre, Roskilde, Holbæk, and surrounding areas.

Automation has significantly reduced inquiries related to contracts, access, and facility visits, while delivering a modern and flexible storage experience.

Digital Infrastructure for Self Storage

Sharefox provides self storage software designed to manage the entire rental lifecycle digitally, including identity verification, payments, and smart access control.

For Opbevaring.nu, the system made it possible to:

• Launch fully digital from day one
• Reduce manual handling
• Ensure a secure and professional customer journey
• Build a scalable storage business model

Want to Launch a Digital Self Storage Business?

If you are planning to start or modernize a self storage facility, a fully digital operating model can significantly reduce administrative costs while improving customer convenience.

Contact us to learn how you can build a fully automated self storage business from day one.

“At Opbevaring.nu, Sharefox enabled us to build a future-proof model that combines security, flexibility, and operational efficiency. Our customers appreciate being able to book and access their self storage unit at any time without waiting for manual processing.”

Opbevaring.nu - Anders Ferm-Knudsen Anders Ferm-Knudsen Decoration line CEO, Opbevaring.nu

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