Lagerboxen Digitizes the Self Storage Rental Process

Lagerboxen is a professional Norwegian self storage operator that has taken a structured and deliberate approach to digitizing its entire rental process. By combining online booking, automated payments, and seamless digital access, Lagerboxen has established a more efficient, secure, and scalable model for self storage operations.

This digital setup makes it easier for customers to get started, while giving Lagerboxen better operational control, less manual work, and a solid foundation for continued growth.

An Established Self Storage Operator With Multiple Locations

Today, Lagerboxen offers self storage units across several locations in Southern and Eastern Norway, with facilities in Kristiansand, Grimstad, Mandal, Lillesand, Arendal, and Larvik. Operating across multiple locations places high demands on structure, visibility, and efficient digital processes in day-to-day operations.

With more than 1,000 self storage units available for rent, Lagerboxen has built a professional operation where security, accessibility, and a smooth customer journey are key priorities.

All facilities are temperature-controlled and frost-free, with security ensured through video surveillance, access control systems, fire alarms, and monitored alarms with guard response. Customers benefit from easy access, available trolleys, and predictable procedures for both move-in and move-out.

Why Is a Digital Rental Process Important for Modern Self Storage?

As the number of customers and locations grows, manual routines quickly become a bottleneck. For Lagerboxen, it was essential to establish a solution that could:

• Provide customers with a simple, self-service rental experience

• Ensure accurate and predictable monthly payments

• Offer real-time visibility into available self storage units

• Reduce the need for manual follow-up

• Create an operating model that is easy to scale

By digitizing the entire self storage rental process, Lagerboxen has enabled efficient operations without compromising on security or customer service.

How the Self Storage Rental Process Works in Practice

Online Booking With Real-Time Availability

Customers book their self storage unit directly on lagerboxen.no. The system always shows up-to-date availability, allowing customers to easily find the right unit size and location without manual confirmation.

Automated Payments and Ongoing Rental Agreements

When a rental agreement is created, a payment card is registered and the rental fee is charged automatically on the 1st of each month. The rental agreement is ongoing, with no binding period, and is renewed automatically according to clear cancellation rules.

Digital Access and Secure Access Control

Once booking and payment are completed, customers receive all necessary information by email, including a personal access code. This code provides access to the facility during defined opening hours and ensures controlled and secure use of the site.

Full Overview Through “My Page”

Through the customer portal, customers can view payments, update card details, find their access code, manage their rental agreement, and cancel when needed. This gives customers full control and significantly reduces the need for manual customer support.

Predictable Handling of Exceptions

If a payment fails, access is automatically restricted until the issue is resolved. This creates a clear and predictable process for both the customer and the operator.

A Solid Foundation for Continued Growth

Digitizing the rental process allows Lagerboxen to operate consistently across all locations. With automated payments, real-time availability, and digital access control, the business can scale further without a corresponding increase in operational complexity.

This creates room for continued development, while making daily operations more efficient and less vulnerable to errors.

A Strong Example of Modern Self Storage Operations

Lagerboxen demonstrates how professional self storage operations can be combined with a high degree of self-service, strong security, and efficient administration. With a fully digital rental process in place, they have established a structure that meets both today’s and tomorrow’s market requirements.

Sharefox is proud to be the technology partner behind this initiative and looks forward to continuing the collaboration.

Want to Digitize Your Self Storage Business?

Want to digitize your self storage operations? Feel free to have a conversation with us at Sharefox.

Frequently Asked Questions About Digital Self Storage

1. What does fully digital self storage rental mean?

Fully digital self storage means that the entire process, from booking and payment to access and administration, is handled digitally without manual steps.

2. Can self storage units be rented without a binding period?

Yes. Lagerboxen offers ongoing rental agreements with no binding period, allowing customers to cancel easily through the customer portal.

3. How are access and security handled?

Access is managed through a personal access code combined with video surveillance, alarms, access control systems, and clear security routines.

4. How do customers manage their rental agreement?

Through the customer portal, customers can view payments, find their access code, update information, and manage their rental agreement independently.