Customer Story

Fräntorps Folkets Hus

Location Göteborg, Sweden
Fräntorps Folkets Hus is a versatile event venue in Göteborg's Fräntorpsparken, offering spaces for community activities and celebrations.
Checkmark Objective

To provide a versatile and well-equipped community venue for a wide range of events, enhancing community engagement and satisfaction.

Star Result

Streamlined operations and improved customer satisfaction through efficient booking, enhanced marketing, and better financial management.

Key features used Key features used
  • Online Bookings
  • Automated Emails
  • Scheduler with calendar
  • Reporting and accounting
  • Self-Service solution
  • Invoicing
  • Availability management
  • Administration tools
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Fräntorps Folkets Hus: Enhancing Community Engagement through Versatile Event Spaces

Fräntorps Folkets Hus Event Space

A well-equipped event space at Fräntorps Folkets Hus

About Customer

Fräntorps Folkets Hus is a community center located in the picturesque Fräntorpsparken, Göteborg. It serves as a hub for various activities including naming ceremonies, hobby gatherings, dances, parties, weddings, and concerts. With two rental spaces available, it offers a versatile venue option for the local community. The center prides itself on providing a spacious, well-equipped environment suitable for a wide range of events, fostering a sense of community and shared experiences among its patrons.


Fräntorps Folkets Hus faced several challenges before implementing their current management system:

  • Inefficient Booking System: The manual booking process was time-consuming and prone to errors, leading to double bookings and scheduling conflicts.
  • Limited Marketing Reach: Difficulty in reaching a broader audience and promoting the venue’s availability for various events.
  • Customer Service Issues: Managing customer inquiries and bookings manually was overwhelming, leading to delayed responses and dissatisfied customers.
  • Maintenance Coordination: Tracking maintenance and readiness of the event spaces was cumbersome, affecting the quality of the customer experience.
  • Financial Management: Inconsistent tracking of payments and financial transactions made financial management and reporting difficult.

Implementation Process

To address these challenges, Fräntorps Folkets Hus implemented a comprehensive management software solution, Sharefox, designed specifically for rental services. The implementation process involved several key steps:

  1. Needs Assessment: Conducted a thorough analysis of the center’s operational challenges and identified key areas for improvement.
  2. Software Selection: Chose Sharefox for its robust features tailored to rental management, including online booking, inventory tracking, and customer self-service capabilities.
  3. Customization and Integration: Customized the software to fit the specific needs of Fräntorps Folkets Hus, ensuring seamless integration with existing systems and processes.
  4. Training and Support: Provided extensive training for staff on using the new system, along with ongoing support to address any issues and ensure smooth operation.
  5. Marketing Enhancements: Leveraged Sharefox’s marketing tools to enhance online presence and reach a wider audience through targeted promotions and improved website functionality.
  6. Customer Service Improvement: Implemented automated customer service features, allowing for faster response times and better management of inquiries and bookings.
  7. Financial Management: Streamlined financial processes with integrated payment tracking and reporting features, providing better financial oversight and accuracy.


The implementation of Sharefox brought significant improvements to Fräntorps Folkets Hus:

  • Increased Efficiency: The automated booking system reduced errors and double bookings, streamlining the reservation process.
  • Enhanced Customer Experience: Faster response times and better service coordination led to higher customer satisfaction.
  • Broader Reach: Improved marketing efforts resulted in increased bookings and awareness of the venue.
  • Better Financial Oversight: Enhanced financial tracking and reporting provided greater transparency and control over finances.
  • Maintenance Management: Efficiently tracked and managed maintenance, ensuring event spaces were always ready for use.



  1. What is Fräntorps Folkets Hus?
    • Fräntorps Folkets Hus is a community center in Göteborg offering versatile event spaces for various activities and celebrations.
  2. What challenges did Fräntorps Folkets Hus face?
    • They faced issues with inefficient booking systems, limited marketing reach, customer service management, maintenance coordination, and financial oversight.
  3. How did Fräntorps Folkets Hus address its challenges?
    • They implemented Sharefox’s rental management software, which streamlined booking, enhanced marketing, improved customer service, and provided better financial management.
  4. What improvements were seen after the implementation?
    • They experienced increased efficiency, enhanced customer satisfaction, broader marketing reach, improved financial management, and better maintenance tracking.
  5. Where is Fräntorps Folkets Hus located?
    • It is located in Fräntorpsparken, Göteborg, Sweden.
  6. What types of events can be held at Fräntorps Folkets Hus?
    • The venue can host naming ceremonies, hobby gatherings, dances, parties, weddings, concerts, and more.