Customer Story

Partioaitta

Location
Location Finland
Partioaitta is a sub-brand of FENIX Outdoor. Partioaitta is a Finnish sports retail brand that provides a wide range of hiking equipment.
Checkmark Objective

FENIX Outdoor has several initiatives on sustainability and circular economy. One important process is to provide customers with an alternative of renting sporting goods in addition to buying. Partioaitta was chosen as a pilot for this service. Their objective was to find an all-in-one solution for their new rental business and to test the market for circular business models. Hiking equipment is now being offered as a rental service in 14 of their stores.

Star Result

The pilot stage has been successful, and the customers have given good feedback on the new service. Also, the rental business model has proven to be solid. Continuous revenue growth has enabled them to expand their business into new markets.

Key features used Key features used
  • Inventory management
  • Order tracking
  • Availability management
  • Online rental store
  • Online booking system
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About the rental company

Partioaitta is a sub-brand of FENIX Outdoor, which also contains brands such as Fjällräven and Naturkompaniet. Partioaitta is a Finnish sports retail brand that provides a wide range of hiking equipment. They have 21 physical stores and an online store that offers high-quality equipment and clothing for outdoor enthusiasts who enjoy activities like hiking and camping.

 

Partioaitta has a wide selection of outdoor equipment such as tents, backpacks, sleeping bags, and cooking gear, as well as clothing suitable for different outdoor activities. The company is committed to sustainability and partners with environmentally conscious brands, while also having its line of eco-friendly products. Partioaitta provides expert advice and guidance to help customers choose the right gear and clothing for their needs.

 

FENIX Outdoor has several initiatives on sustainability and circular economies. One important process is to provide customers with an alternative to renting sporting goods in addition to buying. Partioaitta was chosen as a pilot for this service.

 

 

Challenge

FENIX Outdoor and Partioaitta tried to find an all-in-one solution for their new hiking equipment rental business and to test the market for circular business models. They were also looking for a system that could expand and grow with the rental business. Choosing the right rental system was essential, particularly if the pilot test was successful and they got excellent results upon launching it.

 

Partioaitta also wanted to find a system that could be tailored, branded, white-labeled, released, and market-tested. They found that many of the available solutions were costly, especially when they considered all of the features that they might require in the future.

 

 

Implementation

Sharefox offers a complete solution to Partioaitta, from an online rental store with a booking system to an admin system to handle and follow orders. The rental system will also grow with them, allowing them to scale multiple stores and roll out a new rental initiative without high investment in developing internally or adopting other solutions. This solution is an ideal solution for Partioaitta, and therefore the choice landed on Sharefox for launching their new hiking equipment rental service.

 

Partioaitta created its own branded online rental store with the help of Sharefox. The online rental store has a user-friendly interface, enabling customers to easily search for rental products and make reservations. Customers can choose their preferred pick-up and drop-off dates, times, and locations for their rental items. Additionally, the website provides helpful information about rental policies, pricing, and equipment maintenance.

 

At the back end, Partioaitta gets a full admin system with a full overview of their customers, orders, and available and booked inventory.

 

 

Results

Hiking equipment is now being offered as a rental service in 14 of Partioaitta’s stores. With the launch of this new rental service, their customers can access high-quality outdoor equipment for their adventures without having to purchase them outright.

 

In Partioaitta’s online rental shop, the customer can easily browse and rent different types of outdoor equipment, such as tents, sleeping bags, backpacks, and cooking gear, on their online rental store. Sharefox rental software provides all the necessary tools to easily manage rental requests from customers. The available features make it much easier and more effective for Partioaitta to run its hiking equipment rental business.

 

The pilot phase for FENIX Outdoor and Partioaitta was successful, and their customers provided positive feedback. This has positioned them for further expansion into new markets.

 

Hiking Equipment Rental Software Hiking Equipment Rental Software Hiking Equipment Rental Software Hiking Equipment Rental Software Hiking Equipment Rental Software

Sharefox’s all-in-one solution has been instrumental in demonstrating the durability of our rental business model. Thanks to its assistance, we have been able to digitize a previously manual process, which, in turn, has enabled us to broaden our horizons and prepare for new markets.

Harri Valtamo Harri Valtamo Decoration line Project Lead / Store Manager, Partioaitta.

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