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In a world where efficiency and seamlessness are keywords for any business, especially in machinery and tool rental, it’s essential to take a closer look at how order management can be optimized. It’s time to bid farewell to the chaotic days of phones, emails, sticky notes, and Excel sheets dominating order handling. In this article, we’ll delve into what it is, why it’s important, and how you can improve order management.
Order management refers to the process of managing and coordinating orders of machinery and tools from customers. This includes everything from ordering to invoicing and follow-up after the rental period. An efficient order management process ensures that each order is handled seamlessly, with minimal risk of errors or delays.
Improving order management provides several benefits for rental companies, including:
Elimination of double bookings and full control over all orders.
Freeing up time to support advanced projects, thanks to the automation of orders for standard equipment.
Automation and improvement of the ordering process lead to the entire rental operation becoming more efficient.
Customers’ ability to place orders anytime, as well as easy access to information about order status.
Order processing is expedited with automation, freeing up your staff’s time and saving you costs associated with performing tasks manually.
Efficient order management is crucial for increasing competitive advantages and boosting revenues.
To achieve these benefits, a thorough approach to digitizing and automating the order flow is necessary. Here are some key steps to achieve this:
Digital order management systems allow you to track orders, payments, and status in real-time, ensuring you always have updated information.
A digital registry provides easy access to information about orders, customers, payments, and rental items.
Allow customers to check availability and place orders directly on your website. Enable online payments with deposits and add additional features to streamline order handling.
By tracking each order throughout the process, you can ensure efficient processing and delivery. This is especially important for rental companies with high volume and high velocity.
A clear calendar view of orders and which rental units are rented or available provides better planning and resource allocation. At the same time, it becomes easier to track the flow of each order.
Efficient order management is a crucial factor for success in machinery and tool rental. By digitizing and automating the order flow, businesses can achieve significant benefits, including increased efficiency, better customer satisfaction, and more time to focus on core activities. By implementing modern order management systems, rental companies can optimize their operations and ensure a seamless experience for both employees and customers.
It doesn’t have to be complicated to digitize and automate order management. Sharefox offers a comprehensive toolset for efficient order management for rental companies.
When it comes to creating orders, Sharefox offers a simple and intuitive process. Whether the customer places the order online on your website or manually, the platform provides a user-friendly interface to handle this. From choosing products to specifying start and end times, Sharefox allows customization of each order according to the customer’s needs. When entering a manual order, you will receive a summary of the order before confirming it, providing you and the customer with extra security.
By using Sharefox, you can easily manage both upcoming and past orders. Each order comes with details such as start and end times, distribution type, and status, ensuring you and your colleagues have full visibility of all your orders. Using filters and different views, you can tailor the display to your needs and preferences.
In an increasingly digitized world, rental businesses like RentMeNow have taken the next step by implementing the advanced rental system from Sharefox to increase order efficiency. By embracing digitization, they now have full control over inventory and availability at each location, enabling them to optimize capacity to the fullest.
With the Schedule feature from Sharefox, you get a comprehensive overview of upcoming orders in a convenient calendar view. This makes it easy for you to assess availability and status for each order, as well as keep track of individual items and product groups. By using various views and filtering options, you can tailor the display to your needs and ensure efficient planning and resource allocation.
Do you want to create more efficient order management? Try Sharefox for free today.
Digitisation is a key factor for profitability in the rental industry. Here we have gathered some criteria for efficient operation of rental companies and the choice of software for rental system.
Smart self-service solutions are an area that Sharefox sees as important for the rental industry in the future.
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